The Click Report displays your learner's activity by Baseline, Campaign and Spear-phishing emails.
The click-through rate (CTR) is determined by 'unique clicks', which is the first time an employee interacts with a simulated phishing email and shows in 2 decimal places. The CTR will quickly show which learners are engaging with simulated phishing emails.
CTR encompasses various actions performed by the learners, which include not just Clicks, but also actions such as Opened Attachment, Credential Capture and QR Code included in the phishing email.
The benefits of the Click Report:
- It lists the learners who engage with simulated phishing emails
- There are a range of filters that can be applied to customise your report
- Reports can be downloaded as a CSV
- Reports can be scheduled for sending via Report Scheduling: Click Report
Definitions:
Clicked | When a learner has clicked on a link in a simulated phishing email. |
Opened |
When a learner has opened an email. Note: An Open is registered when a transparent 1x1 pixel image embedded in the email is downloaded. Email clients can prevent images from being download by default. In these cases, if a user does not opt-in to download images, then an open will not be recorded. |
Opened Attachment | When a learner opens an attachment in a simulated phishing email. |
Submitted Credentials | When a learner submits details on the simulated phishing landing page. |
QR Code | When a learner scans a QR Code on a phishing simulation email. |
How to run a Click Report
1. Select Dashboard > Click Report.
2. Select Baseline, Campaign or Spear phishing.
3. Filter from the relevant options:
- Date range
- Segment
- Action
- IPs
- Attachment
- Credential Capture
- QR Code
- Azure Attributes
4. Select Apply Filter.
5. The data in the report lists the learner's:
- Email address
- Zone Name
- Segment
- Timestamp of the click or opened email
- Phishing Email subject heading
- Campaign block
- IP address
- User Agent's workstation
- Attachment
- Credential Capture link (Yes/No)
- QR Code (Yes/No)
- Action
- Excluded IP
- Department
6. The report is available to be downloaded into a CSV for further analysis.
- Historical Report - All click data in your zone
- Filtered Report - Only the filtered data selected
- Clicks report by month - A monthly report of clicks
Note: If you notice some of the results are not from your organisation this might indicate there are false positives in your data. For more information on false positives, refer to this article.
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