Edit, Clone, Disable, and Delete an Email Template

 

We have various options to assist with managing email templates in the Phriendly Phishing dashboard.

 

All of these options can be found in the overflow menu (three dots) located in the bottom right corner of the email template preview. 

Important Notes:

• Emails added after the schedule is set, which happens 7 days before the start of the training block or course, will not be added to the schedule.
• Emails removed after the schedule is set, are removed and a new email is added in its place. 

• View - viewing the template and its contents. In the view menu, the template cannot be modified nor customised.
• Disable - disabling the template to prevent usage for any future Campaigns or Spear Phishing simulations. After clicking, below pop-up notification appears, click Ok. 

       

         

• Clone - cloning the template to edit and customise per your preference or requirements. 

How to Navigate to the overflow menu

 

Go to the Email Templates tab and select Templates. Select the template you'd like to modify and click on the three dots to see the options to Edit, Publish, Clone or Delete.

 

Note: There are different options in the overflow menu depending on the status of the template 

 

How to Clone an Email Template

1. Go to the Email Templates tab, select Templates > Three dots on the template of choice > Clone. 

Note: In order to edit an email template created by Phriendly Phishing, you must first clone the email template. Once cloned you can then make edits to the clone and optionally disable the original.

2. Customize the email template as you would like.

The fields you can make edits to are: Title, From, Subject, Attachments, Description, Body, Links, Type, Microlessons, Credential Capture, QR Code, Personalize, Schedule

Note: Remember to share the template with your zone by selecting Share Template in the menu on the right and clicking on your zone. You will see a green tick once done. 

3. Once done, select from the following on the menu on the right:

• Publish: to immediately publish the changes you’ve made to the template
• Preview and test: to preview the changes and simulate a learner’s experience with the new template.
• Update: to save the changes

Remember to select Save/Update to keep your changes. 

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