FAQs : Remedial Training

Joane Bonghanoy

Updated 01 August 2025 02:02

Question	Answer
If a Pending Learning Journey is created using a High Risk Smart Group only, what happens if High Risk Learner setting is disabled?	Learning Journey is deleted from the Timeline.
If a Running Learning Journey is created using a High Risk Smart Group only, what happens if High Risk Learner setting is disabled?	Learning Journey is treated as Stopped LJ Any running block of course will ran until completed. All pending block is deleted.
If a Learning Journey is created using a High Risk Smart Group and other condition, what happens if High Risk Learner setting is disabled?	Smart Group is updated with the High Risk condition removed and Other condition is kept. Learners list is updated (e.g. added or removed in LJ)
If a Learner is manually removed from a Pending or Running Training block, will the Learner be re-enrolled on future trainings?	If the Learner still meets the criteria of the High Risk Smart Group, Learner will be re-assigned to a block based on Smart Group synching on the back-end.

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