Get Started with your new Phriendly Phishing Account

Welcome to the Phriendly Phishing phamily! We are excited to have you come on board and look forward to working with you!

This page will outline the information and onboarding process you need to know to get started with your Phriendly Phishing subscription.

1. To get started please fill out the Phriendly Phishing Online Onboarding Checklist here. The Phriendly Phishing support team will be notified once you have submitted this online form and will configure your account. (Note: Please ensure your technical team is engaged to provide the required technical information on your internal environment)

2. After our Customer Success and Support team has configured your Phriendly Phishing account, you will receive an activation email to set up your company administrative account. Please activate your account within 24 hours using the link in your email. 

For Australia and New Zealand customers, log into your company admin account here.

For UK customers, log into your company admin account here.

Customers with 400 learners or fewer will have access to our Phriendly Phishing Self-Service Onboarding, please use the in-platform interactive guide to set up your account. 

3. Add Phriendly Phishing IP addresses and domains to your mail gateways then Generate a whitelist test to ensure the Phriendly Phishing emails are getting through to your staff.

4. Configure your AD User synchronisation to enable you to connect your Active Directory service to your Phriendly Phishing account. This ensures all staff are automatically added and removed from the Phriendly Phishing platform. 

When used in conjunction with the Auto Enrolment feature all synchronised learners will automatically be scheduled in a learning path workflow.  

We have 4 different AD integration options available.  Please click on your method below for the applicable installation guide.  

1. Active Directory (AD) User Synchronisation
2. Azure API User Synchronisation
3. Azure SCIM User Provisioning
4. Okta User Synchronisation

If you do not have an Active Directory, then you can Manually Add Learners to the Platform. (Note: this method requires ongoing resources for your company admin to maintain and schedule learners.)

5. Phish Reporter Add-in (optional)

Phish Reporter add-in empowers your employees to report suspicious emails with one click for analysis and mitigation. If you'd like to set up this feature, please follow this article to configure your settings.

• Install Desktop Phish Reporter
• Install O365 Phish Reporter
• Install Google Workspace Phish Reporter

6. Phish Focus (optional)

We will enable this feature during your account setup if you have purchased the Phish Focus subscription. Your CSM will take you through how to set up this feature during your Onboarding meeting.  Learn more about Phish Focus.

Congratulations, you are all set up and ready to launch the Phriendly Phishing learning solution. You can schedule your Onboarding meeting with your Customer Success Manager to kick things off.

If you would like to learn more about the Phriendly Phishing learning method before your onboarding meeting,  please review the Phriendly Phishing learning method overview or explore Phriendly Phishing's award-winning course catalogue here!