Account notifications

Notifications help you understand the activity in your Phriendly Phishing account. An admin can be notified via automated account pop-ups or emails. 

1. Automated Notification - User Synchronisation 

If you have configured the automatic method of user synchronisation, you will receive notifications via the bell icon in the top right corner of the portal.

This notification will inform you of which learners are being added, removed or incomplete when synchronised to your account. It will also show the time or day the synchronisation has happened. 

2. Email Notification - Weekly Performance Summary

The Weekly Performance Summary includes an Email Summary from the last 7 days which indicate how many baseline, campaign or spearphishing emails were sent, the click-through rate (CTR) and the number of emails reported by the staff, as well as listing the people who 'clicked' on the emails within that time frame.

The report also includes a list of baseline, campaign or spearphishing emails that are scheduled to be sent out in your organisation in the next seven days, inclusive of time, staff member, subject of the email and who it is from.

How to register for the Weekly Performance Summary

Option A - An admin can register themselves via the Admin tab.

Select 'Receive weekly performance summary' then select 'Update Company Admin'.

Option B - An admin can register any user via the Notifications tab. 

1. Select 'Create Weekly Digest Receiver'.

2. Add in the email address of the user you'd like to receive the weekly performance report, then select 'save'.

The user will now be added to the receiver distribution list for the following week. 

3. Email Notification - Receive Training Reminder Updates 

An admin can opt-in to be notified when 'reminders' have been sent to staff. An email is sent to the admin at the same time they are are sent to staff. 

How to register for the Training Reminder Updates

Option A - An admin can register themselves via the Admin tab.

1. Select 'Receive training reminder updates' then select 'Update Company Admin'.

If you come across any questions or concerns, please contact Phriendly Phishing support. 

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