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Activity overview

Latest activity by Alisa-Reynolds
  • Alisa Reynolds created an article,

    What is the Learner Experience for Baseline, Training, Campaign and Spear phishing?

    When a Learner is scheduled to receive an email from Phriendly Phishing, it is important to understand that the User Experience is different depending on the type of email they receive.    Our emai...

  • Alisa Reynolds created an article,

    Supported Browsers

    The Phriendly Phishing platform has been designed to support commonly used browsers running on desktop PC's, laptops, tablets and phones. The charts below outline the supported browsers for our adm...

  • Alisa Reynolds created an article,

    Desktop Phish Reporter User Guide

    This is a user guide for using the Phish Reporter desktop version. This guide will take you through the user experience so you will know what to expect when using the desktop Phish Reporter and how...

  • Alisa Reynolds created an article,

    Install Google Workspace Phish Reporter

    The Phish Reporter app is available in Google Workspace for reporting phishing emails. Administrators can use this service to install the Phish Reporter add-in for all users and manage its permissi...

  • Alisa Reynolds created an article,

    Enable Impact Report

      For access to the Impact Report, send an email to   To edit the Impact Report go to your settings cog in the top right-hand corner of your Dashboard.  1. Go to the ...

  • Alisa Reynolds created an article,

    What is a false positive and how do I identify it in my reporting?

    A false positive is a recorded click by an IP address that is not done by a learner. It can be described as a 'false click' and displayed in your results as though the learner has clicked on a link...

  • Alisa Reynolds created an article,

    Add an IP address to the Exclusion List

    An IP address should be added to your Exclusion List if it has been identified as a false positive. You can exclude unexpected IP addresses and label them to easily identify where the click origina...

  • Alisa Reynolds created an article,

    Click Report

    The Click Report displays your learner's activity by Baseline, Campaign and Spear-phishing emails.  The click-through rate (CTR) is determined by 'unique clicks', which is the first time an employe...