Shannon

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  • Reschedule Training

    There are times when staff are unable to complete their training courses in the designated time. If their training block has expired, or if they have not started, failed, or haven’t completed the t...

  • Set up Smart Groups

    Smart Groups are dynamic groups of users based on attributes pulled from your AD/AzureAD/Okta integrations that automatically update with your active directory.   These groups can be used to dynam...

  • Does the global exclusion feature impact false positive click through rates?

    From 1 July, the global exclusion feature ensures public IP addresses have been removed from future reporting data captured.  The global exclusion feature applies a list of public IP addresses that...

  • Phriendly Phishing Communication Collateral

    We've created resources for you to share across your organisation to help communicate the launch of Phriendly Phishing.   Additionally, we've put together educational posters you can add to your re...

  • Changes for Keep Secure module customers

    For all Ksec (Keep Secure 5) customers, you have the option to chose to continue using Bridge or start using the Phriendly Phishing platform to launch these training courses.  For Ksec only custom...

  • Get Started with your new Phriendly Phishing Account

    Welcome to the Phriendly Phishing phamily! We are excited to have you come on board and look forward to working with you! This page will outline the information and onboarding process you need to k...

  • Update to General Awareness Security Courses

    Our extensive security awareness training content is continually updated based on the emerging cybersecurity threat landscape and current trends. We do this to ensure our content is modern, relevan...

  • Why have I received an invalid link or error page?

    If you have clicked on a Phriendly Phishing link and get an error message from any of the examples below, then you should contact your internal Support Helpdesk team.   Here are the different error...

  • Edit or Delete an Account Admin

    An account admin is an individual responsible for managing your Phriendly Phishing account. The Phriendly Phishing dashboard allows you to add as many account administrators as you like. You can ed...

  • Bypass Mail Filtering Services

    Phriendly Phishing emails may be blocked or generate false positive click events if you have a third-party mail filtering service, such as Symantec.cloud, Mimecast, Office 365, and many others. Con...