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  1. Phriendly Phishing
  2. General
  3. FAQ

FAQ

Frequently asked questions

  • Admin Support: Learners experiencing issues with training course
  • Learner Support: I am having issues with my training course
  • How do I enable unique identified for your learner synchronisation?
  • Which cyber collateral is best to share with staff around the holiday season?
  • Update to General Awareness Security Courses
  • How do I log into the Phriendly Phishing portal?
  • Does the global exclusion feature impact false positive click through rates?
  • What happens when an individual clicks into a Campaign simulated phishing email?
  • Update to default S.C.A.M 101 training course
  • Changes for Keep Secure module customers
  • What Active Directory integrations do you offer?
  • How do I exempt a learner from a training course?
  • Can I add an existing learner to an existing learning block?
  • What is a false positive and how do I identify it in my reporting?
  • Why have I received an invalid link or error page?
  • The training email was deleted by mistake, what do I do?
  • How do I disable multi factor authentication for admins?
  • How do I find my training course completion certificate?
  • How do I setup Active Directory integrations?
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