FAQ
Frequently asked questions
- Admin Support: Learners experiencing issues with training course
- Learner Support: I am having issues with my training course
- How do I enable unique identified for your learner synchronisation?
- Which cyber collateral is best to share with staff around the holiday season?
- Update to General Awareness Security Courses
- How do I log into the Phriendly Phishing portal?
- Does the global exclusion feature impact false positive click through rates?
- What happens when an individual clicks into a Campaign simulated phishing email?
- Update to default S.C.A.M 101 training course
- Changes for Keep Secure module customers
- What Active Directory integrations do you offer?
- How do I exempt a learner from a training course?
- Can I add an existing learner to an existing learning block?
- What is a false positive and how do I identify it in my reporting?
- Why have I received an invalid link or error page?
- The training email was deleted by mistake, what do I do?
- How do I disable multi factor authentication for admins?
- How do I find my training course completion certificate?
- How do I setup Active Directory integrations?