When staff leave the Organisation, we want to ensure your learner list is updated and previous employees are removed from the Phriendly Phishing portal. Once a Learner is removed, Historical Data is deleted and the license is then available to schedule a new learner into an active Phishing Simulation or Training block.
There are 2 ways a Learner is removed from your account:
Important Note: This function should only be used if the account has User Synchronisation disabled as any removed Learner will be resynched on the next scheduled synch
1. In your Phriendly Phishing Dashboard, go to the Learners tab and select the Add/Manage Learners button in the top right.
2. Select Remove Learners to manually remove learners individually or a group using a CSV list.
3. Choose which method you'd like to remove learners by (either Importing from CSV or Adding learners manually). Once the list is uploaded / added, review the format of information and click Next.
Automatically removing a Learner
If you are synching Learners straight from your Active Directory, remove the learner from the Security Group synched into Phriendly Phishing platform. Once learner is removed from your AD, learner is then removed on the next scheduled synch.
Learners removed will show under Notifications
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