Executive Report

The Executive Report provides a summary of key performance indicators across your security awareness training program. The report highlights primary metrics from training campaigns, simulated phishing and reporting activities for your learners. The main benefit of this report is to understand your learner behaviour and insights that can help inform a tailored solution (training courses) based on the behaviours. 

Note: This report shows activities that are sent by Phriendly Phishing. It does not include self-hosted training content results or other phish reporter methods.

How to find the Executive Report 

• Go to your Phriendly Phishing dashboard > Click to expand > Executive Report  

The Overall Executive Report view 

The report shows a monthly view and can include any subzones in your Phriendly Phishing account.

The report can be downloaded as a PDF file by following the below steps:

• Go to Dashboard / Executive Report > Click on the "Download as PDF" button

• Once download has been requested, a pop-up notification appears at the bottom right of the screen. 

• The platform will auto-generate the report and will notify via account notification, once the report is ready for download. You can click on the bell icon to check and download the report as PDF. 

The following metrics are included in the Executive report: 

• Click Through Rate & Trend - Real-time view of the organisation Click through rate and trend that provides more visibility for yearly click-through rate. It also lists the percentage changes compared to the previous month. 

         Note:  The data will only include actions taken in that month.

• Delivered Emails - The number of emails sent by Phriendly Phishing and delivered to your learners that month. It will show the percentage change compared to the previous month.
• Not Reported Emails - The number of Phriendly Phishing emails sent during the monthly phishing simulation campaign that were not reported by your learners using the Phish Reporter button. It will show the percentage change compared to the previous month.

• Reported Emails - The number of Phriendly Phishing emails sent during the monthly phishing simulation campaign that were reported by your learners using the Phish Reporter button. It will show the percentage change compared to the previous month.

• Clicked Emails - The number of Phriendly Phishing emails that a learner clicked on during the month and the percentage change as compared to the previous month.

• Reported Email Trend - The expected behaviour of identifying and reporting suspicious emails using the Phish Reporter button. It will display the monthly trend of reporting emails by your learners.
  • Emails have been classified into:
    1. Simulated: Phriendly Phishing email domains
    2. Non-Simulated: Other email domains
    3. Safe: Domains deemed as Safe. Note: Add a Safe Sender to keep updated

• Learner Sophistication Level - The learner sophistication level of active learners broken down this month. Note: This is based on active learners in your platform. Historical is not included. 

• Training Overall Completion Trend - The level of training course completion by your learners and the trend over a 12-month period. Note: This includes all training courses completed in that month. 

• Top 10 Clicked Email Templates - The top 10 clicked email templates by subject line in the month. 

• Top 10 Click-Through Rates - The top 10 learners with their unique clicks in the month.