Whitelisting Guidelines

If you're new to Phriendly Phishing or recently made changes within your existing infrastructure. It is important to ensure all our IPs and domains are whitelisted on your mail gateways to ensure Phriendly Phishing delivery and effective training.

The phishing campaigns are designed to give learners quick wins and more confidence by starting off with easy to identify phishing emails. Unfortunately, this also makes it easy for the anti-spam filters to identify them and render them ineffective.

Whitelisting best practices

1. Whitelist Mail Server
   

   If your mail server is Microsoft 365, please refer to articles below:
   • O365 - Configure Advanced Delivery Simulated Phishing Policy (O365)
   • O365 - Configure Advanced Delivery Simulated Phishing Policy + Set Up a Connector (O365 + Mail Filtration Services)

   If your mail server is Google Workspace, please refer to article below:

   • Whitelisting : Google Workspace – Phriendly Phishing
      (Google Workspace)
   Important
   For more details on mail server whitelisting guide, please visit What whitelisting method should I use? – Phriendly Phishing
   
   

2. Whitelist Phriendly Phishing Domains and IP addresses
   

   This includes whitelisting us in any applications listed below as applicable that may block emails, links etc from us. Whitelisting our domains and IPs on below app varies, please contact your provider.

   • Mail Gateways
   • Firewall
   • Anti Virus
   • Endpoint Security Applications
     

   At times, popular spam filters like Barracuda, MessageLabs may have link-scanning which can lead to inaccurte click-through rate. Hence, additional configuration is to add all our simulation domains in allowlist in your environment. Please reach out to Phriendly Phishing Support team to get a list of all simulated phishing domains.
   
   

3. Perform a test to ensure both have been successful

   Once the IP and domain addresses have been whitelisted across all your internal mail gateway systems. We recommend to generate a whitelist test to ensure the delivery of our emails and links. For more information, please visit Test Whitelisting – Phriendly Phishing.

IP Address and Domain Whitelisting

IP Address

54.252.116.154

54.153.200.195

52.63.70.98

52.64.99.134

35.176.5.2 

Note: The IP address 35.176.5.2 is only applicable for UK Customers only.

Domain Whitelisting

Whitelist these on any products that may block them such as mail gateways as well as adding them to the safe sender's list used by outlook. This can be done via group policy object (GPO). Also, ensure they are whitelisted for the domain and any possible sub-domains.

For the time being, the current email domains will remain in use.