Timeline located under Learning Paths provides a visual breakdown of training and phishing simulation and its applicable metrics over a specific period.
This article explains and captures the important details an Admin can find in Learning Paths >Timeline.
Things to Note
- Timeline Date Range is 6 months by default and can be changed as preferred.
- It captures metrics like Delivered Emails, Bounce Clicks, CTR and Unique Clicks.
- Under Learning Paths > Timeline is where Platform Admins schedule Training and Phishing simulation blocks
Phishing Simulation blocks
You can view Timeline report of Baseline, Campaign and Spear Phishing blocks.
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Navigate to Learning Paths -> Timeline and click on the specific block (Baseline, Campaign or Spear phishing) to view timeline report.
- For each block, the report displays key metrics including:
- Sent: Total number of emails that was sent out.
- Delivered: Total number of emails that were successfully delivered.
- Opened: Total number of emails that were opened. An opened is registered when a transparent 1 x 1 pixel image embedded in the email is downloaded.
- Click-through rate (CTR): Percentage of delivered emails that resulted in at least one unique click (more details here, Click Report).
- Bounced: Number of emails that were not delivered.
- Unique Clicks: Includes only one click / action per email even if a learner engages on the same email multiple times.
Note
Baseline report is anonymised by default. Please create a support ticket to un-anonymise the baseline results.
Training blocks
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View timeline report of any individual training block or Learning Journey block by navigating to Learning Paths -> Timeline and click on the specific block (Individual or Learning Journey block).
a. Learning Journey:
b. Individual Course:
- For each training block, the report displays key metrics below. Click on the metric widget to view the learner details.
- Passed: Number of learners who have passed the course.
- Failed: Number of learners who have failed the course.
- Incomplete: Number of learners who have the course still incomplete.
- Not started: Number of learners who haven't started the course.
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