Erika Maharjan

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Activity overview

Latest activity by Erika Maharjan
  • Erika Maharjan created an article,

    Learning Journey has been deactivated, but why are learners still getting emails?

    When a Learning Journey (LJ) is deactivated with a running course, it leaves the running blocks unaffected. It will remove all Pending training blocks, however if there is any block running it stay...

  • Erika Maharjan created an article,

    How can I check which Email Template was sent to the Learner on a Phishing Simulation?

    As an Admin, there are several ways to check if the email sent to the learner is a part of Phriendly Phishing Simulation or to find out which Email Template was sent.  Check the Email Templates in...

  • Erika Maharjan created an article,

    Assigning a Licence to a Learner

    Phriendly Phishing Platform automatically assigns a seat to a Learner when the user has been enrolled to either a Training or Phishing Simulation block at any point in time. If a learner has a red ...

  • Erika Maharjan created an article,

    Notifications

    Notifications is the bell icon found at the right hand side of your screen.   Below are the Notifications that you can see in the platform: User Synchronisation has been configured: This notific...

  • Erika Maharjan created an article,

    Learner Hub: Learner Experience

    This article covers the learner experience of accessing Learner Hub.  Note: As an admin, if you would like to test this experience yourself, schedule yourself a training course. You can then follow...

  • Erika Maharjan created an article,

    FAQ: Learner Hub

    Learn more about Learner Hub feature on this FAQ page. This page will be continuously updated with new Questions & Answers from customers and Learner Hub feature enhances.   Get Started Questio...

  • Erika Maharjan created an article,

    Learner Hub Overview

    Learner Hub acts as a single place for your learners to access all of their training, including historical data and completion certificates. If you have direct reports, you can view and track your...

  • Erika Maharjan created an article,

    How to Enable Learner Hub

    Ensure you have completed steps 1-4 of Getting Prepared for Learner Hub – Phriendly Phishing Copyright © 2024 before completing this guide.   In the Phriendly Phishing platform:  Click on the Sett...

  • Erika Maharjan created an article,

    Whitelisting (3rd Party Mail Filtration Services)

    function toggleDiv1() { var div1 = document.getElementById("div1"); var div2 = document.getElementById("div2"); var div3 = document.getElementById("div...

  • Erika Maharjan created an article,

    Google Workspace Phish Reporter (Un-Install and Re-Install)

    This article takes you thru the steps to un-install the Phish reporter Gmail add-in in Google Workspace. Navigate to Google Admin console Select Apps Select 'Google Workspace Marketplace apps' and...