Email Schedule

The Email Schedule report documents emails that are scheduled to go out to learners in the platform. Once an email template has been assigned to the learner, the data will then appear here. 

The data in this report shows which email template is being sent, when the email is being sent, who the email is from, and the email address of the learner it is being sent to.

 Things to Note

  1. The report can be broken down by week and day
  2. The full report can be downloaded as a CSV on a monthly basis.
  3. The report does not include scheduled emails and historical emails of removed learners.
  4. It does not include Training Reminder emails. 

How to generate an Email Schedule report

  1. Navigate to Dashboard > Email Schedule.
    emailschedule.png
  2. Select the week, then the day to see what is scheduled to be sent on that day. emailschedule1.png
  3. At the top right corner, click emailschedule2.png
  4. A pop up box below, then appears. Enter the Month From and Month To and hit download.
    emailschedule2.png

What data can I find in Email Schedule

  1. Schedule For = date when the email is scheduled to be sent
  2. Schedule At = date when the email was sent/ delivered including the specific time
  3. Zone Name = Organisation name
  4. Email = Email Address of the learner or recipient
  5. Segment = Security Group from your AD synched to Phriendly Phishing or group Name if Importing Users via CSV File
  6. Phishing Email Subject = Subject of the Email sent to the learner
  7. Phishing Email From = From field of the email ; indicates the phishing domain and email used
  8. Level = Sophistication Level of the Learner
  9. Type = Training for Training email ; Phishing for Monthly Campaigns ; Baseline ; Spear Phishing
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