Shannon

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Activity overview

Latest activity by Shannon
  • Shannon created an article,

    Which cyber collateral is best to share with staff around the holiday season?

    It's never too late to educate staff about being extra careful this holiday season.    Watch our Festive Training Course below to learn how to be safe this festive season.    Or download the festi...

  • Shannon created an article,

    23 September - Technical Webinar

    See what you missed during our Technical webinar with Damian Grace, Executive Director and Ian Finn, Customer Experience Technical Agent.   In this webinar, we covered 2 important changes that req...

  • Shannon created an article,

    15 September - New Features Webinar

    See what you missed from our New Features webinar on 15 September with Shannon Pinney, Customer Experience Manager.    In this webinar, we covered: Cyber Awareness month (October) October is inte...

  • Shannon created an article,

    Update to General Awareness Security Courses

    Our extensive security awareness training content is continually updated based on the emerging cybersecurity threat landscape and current trends. We do this to ensure our content is modern, relevan...

  • Shannon created an article,

    27 July Housekeeping Webinar

    See what you missed from our webinar on 27 July with Seth Saunders and Shannon Pinney, Customer Experience team.     In this webinar we covered the following items: Scheduling To make sure phishin...

  • Shannon created an article,

    Does the global exclusion feature impact false positive click through rates?

    From 1 July 2021, the global exclusion feature ensures public IP addresses have been removed from future reporting data captured.  The global exclusion feature applies a list of public IP addresses...

  • Shannon created an article,

    Phriendly Phishing Customer Experience Hours

    Our Phriendly Phishing Customer Experience team is available during the times and means listed below;   Customer Success Hours Monday - Friday 07:00 - 17:00 AEST Support Hours Monday - Friday 09:00...

  • Shannon created an article,

    27 May - New Features Webinar

    See what you missed from our webinar on 27 May! In this video we went through the following new features; Smart Groups To target learning paths to groups in your active directory 1. Enable AD sync...

  • Shannon created an article,

    Set up Smart Groups

    Smart Groups are dynamic groups of users based on attributes pulled from your AD/AzureAD/Okta integrations that automatically update with your active directory.   These groups can be used to dynam...

  • Shannon created an article,

    What happens when an individual clicks into a simulated phishing email?

    The Phriendly Phishing learning method is based on continually educating and testing staff to look out for and report phishing emails. If an individual clicks on an attachment or link in a Phriendl...