Learning Journey

Joane Bonghanoy

Updated 07 January 2026 06:04

Learning Journey is a new feature that allows Phriendly Phishing Administrators to set a training course schedule (including multiple training courses) and progression for Learners to follow. This feature will benefit company administrators by eradicating the need to manually schedule training blocks one at a time and reschedule individual training courses.

This feature automatically enrolls learners to the next course in the journey once the currently enrolled course has been completed.

Important Notes

Set-up User Synchronisation : This is recommended to automate the new starter enrolment process.
The Training Link extension feature does not apply to Learning Journey and will only apply when you schedule individual courses.
Auto Enrolment : Once LJ has been created, please disable to avoid duplicate enrollment of your Learners
Smart Groups : The feature will dynamically look through the new and existing Learners in relation to the conditions set or exclusion rules in Smart Group when Learning Journey is created.
Smart Group : It is highly recommended to use the default All Learners Smart Group.
Learner Enrollment : Learners are enrolled to the next course when the currently enrolled block ends + the minimum interval
Three statuses of a Learning Journey
1. Running - training block or course has started. Refer to article - Edit Learning Journey, to edit a Running Learning Journey.
2. Pending - future start date for a training block or course. A Pending Learning Journey can be deleted and edited before it begins.
3. Expired - your Phriendly Phishing account has expired (please contact your Customer Success Manager)
If preferred, all courses in the Learning Journey can start on the same day.

Find a Learning Journey

Log into your Phriendly Phishing company administrator account
Navigate to Learning Path > Timeline

Create a Learning Journey

Navigate to Learning Path > Timeline
Right side of the screen, click New > Learning Journey
Enter the Learning Journey Name and select either a Saved Smart Group or Create a New Smart Group
After selecting a Smart Group, click Schedule
Click Add Course
Select the course and fill out the fields per your requirements. Once done, click Add.
Add all the courses per your Organisation's requirements. Once all courses are added
1. Set a start date for each course. The start date of the next course in the order is dependent on the minimum interval set.
2. Set a Minimum Interval as preferred, it can be set up to 15 weeks.
3. Courses can be moved around in terms of order or course progression.
  
  Warning
  Once the course block in Learning Journey has started, these above-mentioned configurations can no longer be changed nor modified.
Click Preview, if you are happy with it, click Summary > Finish

Resend a Training Link in Learning Journey

Note: This is only applicable if the block has ended yet

Navigate to Learning Journey > training block
Search for the Learner, right side of the screen under Actions dropdown, choose Resend training link.

Mark a Learner as complete in Learning Journey

Navigate to Learning Path > Timeline > Learning Journey > training block
Search for the Learner, right side of the screen under Actions dropdown, choose Mark course as completed.