The Phish Reporter allows your staff to easily report a phishing email. This feature offers a customisable user experience and branding options.
Important Notes
- The Phish reporter is available for learners to report from shared Inboxes in Windows environment.
- Release Notes for each version are documented in Phish Reporter Release Notes .
Phish Reporter Versions and Installation Guides
| Phish Reporter Version | Installation and User Guides |
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| Desktop | |
| Office 365 (Non Ribbon Version) | |
| Office 365 (Ribbon Version) | |
| Google Workspace |
Phish Reporter File Type and Compatibility
| Phish Reporter Version | File Type | Compatibility |
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| Desktop |
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| Office 365 (Non Ribbon Version) |
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| Office 365 (Ribbon Version) |
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| Google Workspace |
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Phish Reporter Settings and Configuration
- Log in to you Phriendly Phishing account and click Phish Reporter tab on the left side of the screen.
- There are 4 tabs under Phish Reporter to check and configure. It is recommended to go through the settings and configure as preferred.
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Platform Image Description - The nominated email address(es) will receive an email when a user reports a non-Phriendly Phishing email using the Phish Reporter.
- Use a comma to separate the emails if you are entering multiple addresses.
- If checked, a copy of the reported email will also be sent to Phriendly Phishing SOC for analysis.
- This analysis can be used to track trends or create new templates.
- Reported Email is archived indefinitely.
- If checked, a reported email that is on the Safe Domain list/Safe IP List/Safe Email List will not be deleted from the user's inbox. Email remains in the Inbox.
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There is a 600 character limit for custom messages. If the message is below the character limit however it is showing as a blank image, it could be there are reserved characters in the message. Contact Support to confirm.
Platform Image Description (This option only applies to the Desktop version.)
- If checked, learners will be shown the Phish Report tutorial when they open outlook.
- If User can configure is not enabled, it will prevent learners from being able to disable or enable this setting in their Outlook.
- If checked, learners will be prompted with a confirmation message before reporting an email.
- If User can configure is not enabled, it will prevent learners from being able to disable or enable this setting in their Outlook.
- If checked, a pop-up confirmation message of the email reported (Simulated Phriendly Phishing, Other, Safe) will appear.
- If User can configure is not enabled, it will prevent learners from being able to disable or enable this setting in their Outlook.
- If checked this confirmation message will appear when a learner reports a Phriendly Phishing email (Simulation or Training).
- Reported Training Email stays in the Inbox.
- Reported Phishing Simulation email is moved from the Inbox to Deleted folder.
- Images can be added instead of text. Specifications below:
- Image needs to be in png or jpg format
- Only 1 image per text field can be added
- Current behaviour is to use an image editor and do a copy and paste (drag and drop from any image viewer won't work)
- This confirmation message will appear when a learner reports an email that is deemed safe due to being on the Safe Domain List/Safe IP List/Safe Email List.
- It will not generate a report to the nominated email address.
- If "Keep Safe Emails in the Inbox" is checked, a reported email that is on the Safe Domain list/Safe IP List/Safe Email List remains in the user's Inbox.
- If checked, this confirmation message will appear when a learner reports a non Phriendly Phishing email nor deemed a safe email.
- Reported Non-Phriendly Phishing email is moved from the Inbox to Deleted folder and will generate an email to the nominated email address
- Images can be added instead of text. Specifications below:
- Image needs to be in png or jpg format
- Only 1 image per text field can be added
- Current behaviour is to use an image editor and do a copy and paste (drag and drop from any image viewer won't work)
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Platform Image Description - You can choose the Default location or you can choose to customise.
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Platform Image Description -
Platform Image Description - You can choose the Default location or you can choose to customise.
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