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Erika Maharjan

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Recent activity by Erika Maharjan
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  • I am having issues with my training course

    1. Manage your Account
    2. Learner Support

    I didn't receive the training email and need to be scheduled for the training course. Most Phriendly Phishing accounts are configured with Active Directory synchronisation. Your Active Directory is...

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  • Disable Multi-factor Authentication (MFA) for Admins

    1. Settings
    2. Multi-factor Authentication

    To disable this feature you will have to enter your password and your verification code.Select Turn Off to disable this functionality. If you do not remember your password and verification code, pl...

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    • 1 follower
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  • FAQs

    1. Phriendly Phishing Dashboard
    2. Email Templates

    How can I check which Email Template was sent to a Learner? As an Admin, there are several ways to check if the email sent to a learner is a part of Phriendly Phishing Simulation or to find out...

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    • 1 follower
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  • Assigning Licence to a Learner

    1. Phriendly Phishing Dashboard
    2. Licences

    Phriendly Phishing Platform automatically assigns a seat / licence to a Learner when the user has been enrolled to either a Training or Phishing Simulation block at any point in time.If a learner h...

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    • 1 follower
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  • Notifications

    1. Manage your Account
    2. Account Settings and Preferences

    All notifications can be viewed clicking the bell icon found at the right hand side of your screen. Below are some Notifications that you can see in the platform: User Synchronisation has been c...

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    • 1 follower
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  • Learner Hub : Learner Experience

    1. Learner Hub
    2. End User Experience

    This article covers the learner experience of accessing Learner Hub.   Reminders Platform Admins : To test the Learner Hub user experience, you must be a learner in your account. You can then sc...

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    • 1 follower
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  • FAQs: Learner Hub

    1. Learner Hub
    2. FAQs

    Learn more about Learner Hub feature on this FAQ page. This page will be continuously updated with new Questions & Answers from customers and Learner Hub feature enhances. Questions Answers C...

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    • 1 follower
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  • Learner Hub Overview

    1. Learner Hub
    2. Overview

    Learner Hub acts as a single place for your learners to access all of their training, including historical data and completion certificates. If you have direct reports, you can view and track your ...

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    • 1 follower
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  • Learner Hub : Enable Learner Hub

    1. Learner Hub
    2. Set Up

      Requirement It is required that steps 1-4 Getting Prepared for Learner Hub have been completed prior to enabling this feature.In the Phriendly Phishing platform Click on the Settings icon Selec...

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    • 1 follower
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  • Phish Focus

    1. Phish Focus
    2. Overview

    Phish Focus is an email triage solution with comprehensive threat analysis and built-in automation to help you detect and remediate real phishing threats that hit the Inbox, within minutes. Priorit...

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    • 1 follower
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