Joane Bonghanoy
Articles
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Update Administrative Account and Change Password
Here you will learn how to update your Phriendly Phishing administrative profile including updating your password. Update Administrative Account and Change Password Go to your Phriendly Phishing...
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Enable the High Risk Learners Report
The High Risk Learners Report helps you identify learners that fall into a high risk category based on the criteria you set. The criteria you set is based on your business requirements.For example,...
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Comparison Report
The Comparison Report provides you with a metric of how your click through rate percentage (CTR%) compares to other Organisations within your industry, country or region. Important You can creat...
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User Guide : O365 Phish Reporter (Non Ribbon Version)
This guide takes you through the user experience when reporting an email or how to report a suspicious email using the O365 Phish Reporter (Non Ribbon version). Things to Note Outlook New Vers...
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Email Template : Edit, Clone, Disable and Delete Phishing Templates
We have various options to assist with managing email templates in the Phriendly Phishing dashboard. All of these options can be found in the overflow menu (three dots) located in the bottom right...
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Add a QR Code to an email template
QR Code Phishing or Quishing is a phishing attack that uses QR Codes (Quick Response Codes) to SCAM recipients into scanning the code and steal sensitive data or personal information. This article ...
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Remedial Training
This feature allows admins to automatically re-enroll learners into training if they meet the organisation’s criteria for “High Risk Learners”. This feature's training parameters leverage the Smart...
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O365 Phish Reporter : Update using Manifest File
This article takes you through the steps to update the Phish Reporter Outlook add-in in O365. Things to Note Post updating your Manifest File, per Microsoft guideline it usually takes at least 7...
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Phish Focus: Action messages
Read this article to learn more about the Phish Focus inbox and how to manage messages using the action button. Actions button status The ACTIONS button is disabled by default. To enable the butto...
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Removing Learners from Phriendly Phishing Platform
When staff leave the Organisation, we want to ensure your learner list is updated and previous employees are removed from the Phriendly Phishing portal. Once a Learner is removed, Historical Data i...