Monthly Customer Newsletters – Phriendly Phishing

Each month, we share a customer newsletter to keep Phriendly Phishing administrators updated on the latest Phriendly Phishing news. Our newsletter includes - upcoming cyber awareness campaigns, new features and training content, upcoming webinars and any other news important to you.

If you are not receiving this monthly newsletter, please check your company admin email address is correct in your Admin tab and you will be included in the next newsletter.

Note: We pull this list monthly, so if you are a new company admin you will receive the next newsletter automatically.

See what you missed...

2022

December

12 Days of Phishmas - share the holiday-friendly cyber awareness campaign with your organisation!

New Features

Unique Identifier: Company administrators can now set the unique identifier of your learners to the unique ID in your Active Directory instead of the email address. This allows Phriendly Phishing to automatically update learners if their email address changes.
Tag Management: Allows you to categorise email templates and training courses by locale or theme. This will allow you to exclude locales from your ongoing phishing simulations if your company doesn't have learners in those locations.
Phish reporter: Learners can report phishing emails from a shared inbox.
Password-less company administrator access: By using Muti-Factor Authentication (MFA) you can streamline your login experience and update notifications.
FAQ: Learners experiencing issues with training courses.

November

New features:

Active Directory Unique Identifier: set the unique identifier of your learners to the unique ID in your Active Directory instead of the email address. This allows Phriendly Phishing to automatically update learners if their email address changes.
Tag Management: categorise email templates and training courses by locale and theme.
Extend training links: allow learners more time to complete training courses by default. We recommended extending expiry links for a minimum of 4 weeks.

October - Cyber Security Awareness Month is here!

International theme: See Yourself in Cyber

Cyber tip sheets from the Cyber Security Intelligence Agency.

Click here to download them all.

Australian theme: Have you been hacked?

New Zealand theme: Get Cyber Smart

- Digital posters for your employees.

Prepare your employees and organisation with the tools to reduce the risk of a data breach. Download the following tip sheets to help support your organisation.

September

View the Cyber Security Awareness tool kit!

August

New Features Webinar: Register to join on 9 August 12 pm AEST
Feedback Request: On 15th August, keep your eyes out for an email from no-reply@surveys.cybercx.com.au to participate in our survey.
Meet the Customer Success Team
- Suzanne Robson, based in Adelaide looking after customer with over 1000 learners
- Lucy Ford, based in Melbourne looking after our customers with 250-999 learners
- Angelo Villanueva, based in Auckland looking after customers with less than 250 learners
- Roneel Datt, based in Auckland looking after NZ-based customers and resellers
New Training Courses Launched!
- Operational Technology (OT) Awareness: this course helps your teams discover the importance of implementing situational awareness to maintain cyber hygiene when working remotely.
- Cloud Security Awareness: This course helps your employees understand the risks associated with cloud computing and offers tips on securing data when using the cloud.

July

New Training Courses: Preview and schedule new courses

The Executive Security Awareness course helps executives learn about the most common types of security threats including Business Email Compromise (BEC), risks associated with using their own device and Shadow IT and how to mitigate them.
The Operational Technology Awareness course is designed to help your teams discover the importance of implementing situational awareness to maintain cyber hygiene when working remotely and using their own device.

Admins can now schedule same-day spear-phishing campaigns
Phish Reporter Enhancements

We are updating the Phish Report to identify our Phriendly Phishing training emails. When a learner reports our training emails through the Phish Reporter it will now provide a custom message for training emails and keep emails in the inbox instead of deleting them.
- O365 + G-suite versions: This change will update dynamically, so no action is required to start using this change. If you’d like to customise the messaging to your learners, you can do this from the Phish Reporter Settings which will also update dynamically.
- Desktop version: If you wanted this enhancement you would need to reinstall the newest version. If you wanted to customise the messaging to your users you can do this from the Phish Reporter Settings and should be done before downloading the new configuration file.
This change will be deployed next Monday 18th July between 20:00-21:00 AEST.

June

New Training Courses: Preview and schedule new courses now

General Security Awareness: Aimed at your whole staff, this course will give your teams the rundown of what makes scammers tick, including the psychological and security weaknesses they exploit.
Information Security for HR and Finance: Aimed at your HR and Finance departments, this course will update your teams on the best ways to keep sensitive information secure in the current threat landscape.

May